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We earn the loyalty of our guests by exceeding their expectations and providing personal service in distinctive surroundings.
At Fairmont Hotels & Resorts we are known for our warm and personal service, our elegant hotels and resorts, and the pride of our history. What began as one hotel in 1886 has grown into one of the leading hotel companies in the world with luxury properties in the most spectacular locations across North America and the Caribbean. We offer a century-long tradition of excellence in service and elegance in hospitality.
Our Service
A century of experience as hoteliers has created a tradition of hospitality that is evident in everything we do. We know that even the best locations and offerings would be meaningless without outstanding guest service.
At Fairmont Hotels & Resorts, our employees are central to our operations philosophy. We believe that a well-trained, motivated workforce will naturally exceed guest expectations. Service Plus, our custom-designed service delivery program, gives our people the tools they need to succeed.
Fairmont Hotels & Resorts has an outstanding reputation for environmental stewardship, community involvement and innovative social programs. Our award-winning initiatives enhance employee satisfaction and win guest loyalty.
 Featuring hotels that have played an integral role in the development of cities and communities, Fairmont Hotels & Resorts are often deemed attractions in themselves. And while Fairmont Hotels & Resorts is a new name in the hospitality industry, its values lie in the long-standing principles of its founding companies: providing exceptional service in distinctive surroundings. Building on over a century of experience, with one of the largest collections of distinctive hotels in the world, and employees who strive to exceed expectations on all occasions, Fairmont Hotels & Resorts is poised to become a dominant player in the hotel industry.
| Fairmont Hotels in the Canadian Rockies |
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Fairmont Hotels in Vancouver /
Whistler / Victoria |
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